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Moderator Tom Petro and his guest discuss design thinking. Questions asked include:

  • What is design thinking?
  • How is design thinking different from human-centered design or experience design?
  • Why is design thinking so popular? 
  • Does it have staying power?
  • Is there a common process or approach to take when "design thinking"?


  • Kathy Glynn, learning consultant and owner of Blue Sky Thinking
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