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Third-Party LMS Consultation Takes the Guess Work Out of New System Purchase
2015 Brandon Hall Bronze Award, Excellence in Learning — Best Advance in Learning Technology Implementation
DTE Energy is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric utility serving 2.1 million customers in Southeastern Michigan and a natural gas utility serving 1.2 million customers in Michigan. The DTE Energy portfolio includes non-utility energy businesses focused on power and industrial projects, natural gas pipelines, gathering and storage, and energy marketing and trading.
DTE’s Leadership and Professional Development team was tasked with rolling out the Foundational Capabilities, a new set of nine leadership development curricula that could be tailored for all employee levels. As the curricula were being developed and the implementation plan created, it became clear the company’s existing LMS would not be able to support the individualized nature of the curricula learning plans and would present challenges to the successful completion of the project. At this point, DTE engaged Innovative Learning Group (ILG), an impartial, third-party advisor to assist DTE with selecting a new LMS.
ILG began by reviewing DTE’s current e-learning infrastructure using its standard E-Learning/M-Learning Infrastructure Questionnaire. Details on limitations were collected from documents provided by DTE, and interviews ILG conducted with key stakeholders in IT and the learning function.
ILG then created a report, which detailed four options on how to address the current system limitations.
The four vendors were invited to give demonstrations of their systems, which resulted in two of the vendors being invited to present a series of subsequent presentations to answer the team’s questions related to LMS functionality, implementation process, and pricing models. Additionally, DTE decision makers and users were able to try out both systems using a sandbox environment.
At the end of the evaluation process, ILG requested each DTE participant provide the following information based on all evidence seen during the entire selection process:
Since then, DTE launched the Foundational Capabilities using its new LMS, which was internally branded as “Aspire.”
An effective learning management system is critical to an effective training strategy. Learners accept the training more readily and are more engaged when they can see it in context through their learning plan.
Aspire enabled DTE to pursue the following goals:
By all accounts, DTE learners are extremely pleased with the usability and functionality of training activities within Aspire.
Positive comments include:
To learn more about how Innovative Learning Group can help you with your LMS selection, contact us at info@innovativeLG.com.