Using Tools Differently for Different Projects Frequently when I share my screen during Zoom meetings, I get quite a reaction. The reaction isn’t about the amazing desktop background picture of me climbing Everest (Kidding! It’s just a stock image.); it’s from people who catch a glimpse of my email inbox. “Where’s everything?!” coworkers seem to […]
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Teaching the Why, What, and How of DEI There’s been a lot written and said in recent days about diversity, equity, and inclusion (DEI) in the workplace. Like most “soft” skills, the goal is to steer the culture of an organization toward a more desired set of complex and nuanced behaviors. And, similar to emotional […]
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Tips to design Role-Specific Systems Training Picture this — you’re meeting with a business services client who wants to develop a custom-learning course to walk learners through the functionality of a time sheet system. You think to yourself, sure, we can do that! But then the client adds that this training must cover the requirements […]
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From Relationship Managers to Business Consultants Many Moons Ago… …I began working with a great team at Amway on transitioning its global sales account managers from administrative/relationship-building roles to strategic, business consultants or trusted advisors. This revolutionary change in position and perspective prompted the global sales learning and development team to also radically evolve its […]
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Five Tips for Converting Courses From Flash to HTML5 Using Storyline 360 The plug has finally been pulled — Flash is no more. I spent a lot of time last year converting courses from Flash to HTML5 in Storyline and gathered some tips and tricks along the way. If you still have courses that need […]
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Six Best Practices to Stay Connected in a Virtual World It’s been a year since many employees started working remotely. While the main push from clients has been to convert in-person instructor-led courses to virtual to accommodate a remote workforce, interestingly, I’ve also been working with a few clients to create wellness and mindful work […]
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Five Features Every Learning Portal Should Have At the beginning of the pandemic, I made the choice to enroll my first grader in our school district’s virtual academy. I thought, “Virtual learning, this is an aspect of my job — how hard could it be?” Ha! My son’s courses are provided through vendors,each with a […]
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Seven Tips for First-Rate E-Learning Quality Assurance Testing Great e-learning requires many things: project management, strong instructional design, excellent programming skills, expertise in graphic design, talented voice actors, and a skilled editor. If the team has done all these things well, a robust quality assurance (QA) process can deliver flawless e-learning that works well under […]
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Using Empathy to Create Impactful Learning At the end of 2020, a colleague and I were recapping the year’s experiences and the abrupt shift that had to occur in learning for many companies. In particular, we’d both noticed how often the word “empathy” had come up in client conversations, and in industry articles, blogs, and […]
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Five Digital Learning Strategy Revelations Last year indeed proved to be a year of pivoting for learning organizations… pivoting on the technology infrastructure used to support learning… how training is delivered… what technologies are used for learning… and how learning is being consumed. What can we net-out from all of this? I recently moderated a […]
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