The New Watercooler Chat

Six Best Practices to Stay Connected in a Virtual World It’s been a year since many employees started working remotely. While the main push from clients has been to convert in-person instructor-led courses to virtual to accommodate a remote workforce, interestingly, I’ve also been working with a few clients to create wellness and mindful work […]

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Score an A+ for Your Quality Assurance Testing

Seven Tips for First-Rate E-Learning Quality Assurance Testing Great e-learning requires many things: project management, strong instructional design, excellent programming skills, expertise in graphic design, talented voice actors, and a skilled editor. If the team has done all these things well, a robust quality assurance (QA) process can deliver flawless e-learning that works well under […]

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Why Is It Important to Know What Learners are Thinking and Feeling?

Using Empathy to Create Impactful Learning At the end of 2020, a colleague and I were recapping the year’s experiences and the abrupt shift that had to occur in learning for many companies. In particular, we’d both noticed how often the word “empathy” had come up in client conversations, and in industry articles, blogs, and […]

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Developing Leaders From a Distance

Leadership Workshops Evolve From the Classroom It’s interesting how change is sometimes thrust upon us. Innovation flourishes when disruption forces us to abandon the status quo and approach leader development without the quintessential leadership workshop. It had been widely accepted that leader skills require full-contact engagement. After all, leaders interact with people constantly. So, it […]

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