New ISPI President… Always a Focus on Performance Improvement

I couldn’t be more excited to begin my term as president of the International Society for Performance Improvement (ISPI), and I look ahead to the coming year with great anticipation.

Why am I excited? Well, regardless of my role — on the board, not on the board — advocating the use of performance improvement principles and practices is always absolutely the right thing to do and always has me excited.

We work in a special field… a field that the world needs now more than ever. At ISPI, we’re individuals who can focus on outcomes and take a systems view, add value, and establish partnerships. We follow evidence-based practices. We get it! We get that it’s all a

bout improving performance and helping our organizations and our clients’ organizations achieve their goals.

ispi2008BISPI has recently refined its mission statement to be more outwardly focused and to recognize its strategic partners. This new mission statement reads as follows:

ISPI and its members use evidenced-based performance improvement research and practices to effect sustainable, measurable results and add value to stakeholders in the private, public, and social sectors.

I’m excited to embrace this mission statement.

Human Performance Improvement Principles

The domain of human performance improvement is governed by a set of underlying principles that differentiate it from other disciplines and serve to guide practitioners in its use. These are very powerful and worth stating for all to review and internalize. Regardless of one’s role (internal or external, industry, global location, etc.), these are the standards we all should aspire to:

  • Standard 1: Focus on Results or Outcomes
  • Standard 2: Take a Systemic View
  • Standard 3: Add Value
  • Standard 4: Work in Partnership with Clients and Stakeholders
  • Standard 5: Determine the Need or Opportunity
  • Standard 6: Determine the Cause
  • Standard 7: Design the Solution, Including Implementation and Evaluation
  • Standard 8: Ensure Solutions’ Conformity and Feasibility
  • Standard 9: Implement the Solution
  • Standard 10: Evaluate the Resultes and Impact

Spread the Word!

As many of us in the performance improvement field head home from the annual ISPI international conference, we’re all energized and eager to apply the standards and new learnings with renewed vigor. Now is a great time to spread the word about human performance improvement… we’re all the best ambassadors for what we do as performance improvement experts. Below are just a few ways to spread the word:

  • Publish a case study about a performance improvement success story.
  • Tell a client or internal customer about performance improvement.
  • Connect with a local professor and volunteer to be a guest speaker at a class and talk about performance improvement.
  • Provide career advice to a budding professional in the performance improvement field, and offer some suggestions to move down the path (no one grows up wanting to be a performance improvement consultant).
  • Offer to speak about performance improvement at various events (professional associations, government forums, for-profit and non-profit organizations, etc.).
  • Start a discussion regarding performance improvement on the various social media tools; respond to others who are looking for answers.

The word will spread more quickly if we’re all involved. What have you done recently to spread the word or help your organization/client embrace human performance improvement?

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