Month: February 2021

Score an A+ for Your Quality Assurance Testing

Seven Tips for First-Rate E-Learning Quality Assurance Testing Great e-learning requires many things: project management, strong instructional design, excellent programming skills, expertise in graphic design, talented voice actors, and a skilled editor. If the team has done all these things well, a robust quality assurance (QA) process can deliver flawless e-learning that works well under […]

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Why Is It Important to Know What Learners are Thinking and Feeling?

Using Empathy to Create Impactful Learning At the end of 2020, a colleague and I were recapping the year’s experiences and the abrupt shift that had to occur in learning for many companies. In particular, we’d both noticed how often the word “empathy” had come up in client conversations, and in industry articles, blogs, and […]

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