Feedback: An Essential Element for Performance Improvement Feedback: Love it or leave it? Do you like receiving it, do you like giving it, or are you okay without it? Do you know which types of feedback improve performance? I think we can agree that feedback is critical in attempts to improve employee job performance. Whether you […]
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The Danger of Describe If you’ve worked with me recently and turned in performance or learning objectives starting with “Describe…” you’ve most definitely gotten feedback from me questioning your choice. If you work with me sometime soon, you’ll know this is one of my pet peeves and be prepared for the questions! Yes, I do […]
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A Reflection on my Career in Learning It was 1980-something when I graduated college with a business degree, prepared for a career in marketing. After several attempts to get a job in a tough employment market, I landed a position doing something I could’ve never imagined — writing proposals for a custom training consultancy in […]
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Eight Components to Cultivate a Robust Learning Experience It’s gardening season where I live, one of my favorite times of the year. Waiting for perennials to come up, watching for buds and leaves to appear, moving plants to more favorable locations in the yard, deciding what vegetables to plant where, all bring me joy. I’m […]
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Tips to design Role-Specific Systems Training Picture this — you’re meeting with a business services client who wants to develop a custom-learning course to walk learners through the functionality of a time sheet system. You think to yourself, sure, we can do that! But then the client adds that this training must cover the requirements […]
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From Relationship Managers to Business Consultants Many Moons Ago… …we began working with a great team at Amway on transitioning its global sales account managers from administrative/relationship-building roles to strategic, business consultants or trusted advisors. This revolutionary change in position and perspective prompted the global sales learning and development team to also radically evolve its […]
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Five Features Every Learning Portal Should Have At the beginning of the pandemic, I made the choice to enroll my first grader in our school district’s virtual academy. I thought, “Virtual learning, this is an aspect of my job — how hard could it be?” Ha! My son’s courses are provided through vendors,each with a […]
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Using Empathy to Create Impactful Learning At the end of 2020, a colleague and I were recapping the year’s experiences and the abrupt shift that had to occur in learning for many companies. In particular, we’d both noticed how often the word “empathy” had come up in client conversations, and in industry articles, blogs, and […]
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Five Digital Learning Strategy Revelations Last year indeed proved to be a year of pivoting for learning organizations… pivoting on the technology infrastructure used to support learning… how training is delivered… what technologies are used for learning… and how learning is being consumed. What can we net-out from all of this? I recently moderated a […]
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Five Considerations to Building an Animation Library In case you weren’t already in the know, animation takes a lot of time. A few seconds worth of high quality animation can take days, entire scenes take months, and the films Disney and Dreamworks release take several years and hundreds of artists! With that in mind, the […]
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