Don’t Just Train, Give Learners an Adventure! Consider this training request scenario: Learning need: A new business process, along with new software, is to be rolled out to employees within a company division. Challenge: The employees must transition to the process at software go-live, three months from now. The software is currently being customized to […]Read More
All posts by Susan Fisher, ILG Contributor
Who, Me – Biased?
Seek Many Voices When Designing Solutions Imagine you’re an instructional designer (ID) charged with creating e-learning to teach a work process. Which one of the following is the best way to determine the course content? Obtain relevant information from the subject matter expert (SME) Imagine what you would want to know yourself Observe an exemplary […]Read More
Engaging Adult Learners: An Oxymoron?
Increase Engagement in Learning Solutions by Respecting Learner Characteristics Maybe you’ve seen the Salesforce commercial: Matthew McConaughey, dressed as an astronaut but piloting a hot air balloon, tells us “It’s not time to escape, it’s time to engage!” A very thinly veiled poke at certain billionaire tech giants, it asserts that we don’t need to […]Read More
Enhancing Learning by Mapping the User Experience
For as long as I can remember, my passion has been about explaining things to people. Just ask anyone who’s known me for more than a day or two, and they’ll tell you —sometimes with the pejorative “know-it-all.” It’s not about inflating my ego, though; I just want to share the information!Read More