Just the other day, I was picking my daughter up from art camp and another mother asked the proverbial question, “What do you do?”
Read MoreCategory: Performance Improvement
Enhancing Learning by Mapping the User Experience
For as long as I can remember, my passion has been about explaining things to people. Just ask anyone who’s known me for more than a day or two, and they’ll tell you —sometimes with the pejorative “know-it-all.” It’s not about inflating my ego, though; I just want to share the information!
Read MoreNew ISPI President… Always a Focus on Performance Improvement
I couldn’t be more excited to begin my term as president of the International Society for Performance Improvement(ISPI), and I look ahead to the coming year with great anticipation.
Read MoreSetting an Individual Up for Success
Just recently, I observed a manager empower a colleague to create a spreadsheet to guide the team’s strategy and action plans. The manager, not wanting to kibosh the employee’s enthusiasm, provided no direction and just set her off to complete the task.
Read More