Best Practices For Developing Systems-Based Training Innovative Learning Group has developed custom training for many systems, from talent management and customer relationship management to banking and financial systems. After managing many of these projects, I’ve learned that systems training is definitely not one-size fits all. However, along the way I’ve discovered three best practices that […]
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Five Actions to Take to Advance Your Learning Future Now that we are many months into this pandemic, I think we’ve come to realize that many of our normal routines have changed forever — at home and at work. For learning professionals, those whose work weeks were largely filled with maintaining and delivering live instructor-led […]
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Compliance Training Is All About Performance First — Not Checking the Box When faced with compliance training as a learner, do you get this feeling of dread about completing it? Do you think to yourself: Here we go again; need to check the box. How long can I put this off? How can I speed […]
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Start with Performance First to Get to the Right Learning Solution My colleague and a former ILGer Susan Fisher is what you would call an expert in turning e-learning into e-performance. Her approach has made me stop and think… where have I heard this before? Is it possible to help workers in the moment they’re […]
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This summer, Spine Crackers, the Innovative Learning Group (ILG) book club, decided to read the TD at Work publication, “Design Thinking Meets ADDIE,” by Kathy Glynn and Debra Tolsma. Admittedly, our group wasn’t only intrigued by the topic but also the manageable length (only 16 pages plus a few job aids and resource lists!) for […]
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Training is about moving the needle…engaging learners. At its core, it’s about designing and developing solutions that increase performance. But does it matter in all roles and all types of businesses? For the roles and responsibilities that tend to be repetitive, is training even necessary? Consider this before you answer. With a fresh driver’s license […]
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Possibly, hopefully, you read my previous blog post (Learning and Performance: Get Angry, Make Changes), and you’ve been waiting eagerly since last June for the promised follow-up. Today’s your lucky day! But first, let me ask: did your organization make any progress toward performance-first learning last year? Really, I’d love to know, so please leave […]
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Agile as a way of working and organizing team activities has spread from software development to other aspects of work and business, from sales management to project management and most points in between, including learning and development (L&D). From my perspective, it’s gotten well out of hand. In software development, agile demonstrates its worth by […]
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I’m frustrated! As a Michigander, I hear a lot about the state’s infrastructure and the extensive work needed to improve it. There are crumbling roads, deficient bridges, and congestion plaguing our streets and highways. But what’s really frustrating me are the problems I see with the state of the learning and development (L&D) infrastructure. How […]
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During my recent trip to Phuket, Thailand, I noticed how a handful of global brands had penetrated deeply into remote areas of the island. It made me think: What is it about brands that makes people remember their product? Can learning professionals model some of the tactics used by brands to help employees remember important […]
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