Communicating with Your Graphic Designer Doesn’t Have to Feel like Speaking Greek My favorite part of being a graphic designer is all of the people I get to connect with. From varying business backgrounds, to cultural backgrounds, to a wide range of skillsets and life experiences, I love discovering how my clients’ brains work and […]
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Navigating the Uncertainty of “New”
New is so often in a phrase followed by an exclamation point and understood to convey feelings of excitement, anticipation, and adventure. Happy New Year! Congratulations on the new job… new baby… new home…. However, new also comes with a lot of uncertainty, and navigating uncertainty can get a little overwhelming. Before you know it, […]
Read MoreGet Out in Front . . . A Different Way To Look at Leadership
Many of us performance consultants use a performance improvement model like Gilbert’s Behavior Engineering Model or Carl Binder’s Six Boxes to determine the root causes of performance problems. In other words, before we select a remedy, we want to ask: what’s the underlying reason for the problem? We know that a good diagnosis helps us […]
Read MoreThe Joy of Emotions – Be a Listener, Not a Fixer
I’ve happily been pursuing and trying to maintain happiness for much of my life. I’m definitely a glass-half-full kind of person. While I consider myself a good listener, I have to admit that in the past I didn’t necessarily listen to the grumblings of others when they were unhappy. I self-acknowledged that they were unhappy, but I never really listened to the reason why they were unhappy. Instead, I put blinders on and just wanted to fix the situation so they could be happy again.
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