Many of us performance consultants use a performance improvement model like Gilbert’s Behavior Engineering Model or Carl Binder’s Six Boxes to determine the root causes of performance problems. In other words, before we select a remedy, we want to ask: what’s the underlying reason for the problem? We know that a good diagnosis helps us […]
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“Insanity: doing the same thing over and over again and expecting different results.” I think most of us are familiar with this Einstein quote and would agree with it. But I think many of us still do exactly that — repeat the same thing over and over even though the results don’t change. I know […]
Read MoreI think it’s safe to say that at one time or another, all of us have probably been in a situation where we’ve created a really “great” training program, and the training just doesn’t stick. We end up asking ourselves, “What could I have done differently to ensure my learners effectively applied their new skills and knowledge on their jobs?”
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