Start with Performance First to Get to the Right Learning Solution My colleague and a former ILGer Susan Fisher is what you would call an expert in turning e-learning into e-performance. Her approach has made me stop and think… where have I heard this before? Is it possible to help workers in the moment they’re […]
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Planning Your Instructor-led Training Pilot My teenager recently participated as a model in a fashion runway show. For the dress rehearsal the day before the show, not all models and designers were able to attend, so a sense of the number of outfit changes, order, and timing wasn’t possible to gauge. There weren’t any observers […]
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I have come to a point in my career where I find myself reflecting on the good and the bad, the highs and the lows, and the hopes and wishes I have for those who will step forward when I ultimately, one day, step back. Today, I want to expose some of the challenges we […]
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I’ve had the pleasure of managing many memorable projects during my two and a half years at Innovative Learning Group (ILG). One thing I’ve always emphasized is the value of being consultative. Sure, there are some projects for which the solution is simple and straightforward. However, there are also those where our clients value our […]
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New is so often in a phrase followed by an exclamation point and understood to convey feelings of excitement, anticipation, and adventure. Happy New Year! Congratulations on the new job… new baby… new home…. However, new also comes with a lot of uncertainty, and navigating uncertainty can get a little overwhelming. Before you know it, […]
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Possibly, hopefully, you read my previous blog post (Learning and Performance: Get Angry, Make Changes), and you’ve been waiting eagerly since last June for the promised follow-up. Today’s your lucky day! But first, let me ask: did your organization make any progress toward performance-first learning last year? Really, I’d love to know, so please leave […]
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Three Ways to Streamline Employee Performance Improvement “I’m as mad as hell, and I’m not going to take this anymore!” Remember that iconic catch phrase from the 1976 movie Network? Howard Beale (played by Peter Finch) was commenting on modern American society, but it’s been running through the back of my mind lately — about […]
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Recently, I had the opportunity to volunteer at a local high school for Career Day. Talking to teens about training can be a little bit daunting! Those of us in the industry experience the relevance daily, but effectively communicating said relevance can prove challenging. Even for students bent on heading to college, the thought of […]
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Gamification continues to be a growing trend — in a long list of trends — in the learning industry. The thing is, gamification isn’t all that new. Gamification techniques (or more simply gaming techniques) such as countdowns, discovery, points, and levels, have been used for many years to engage learners and transfer knowledge and skills. […]
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Many of us performance consultants use a performance improvement model like Gilbert’s Behavior Engineering Model or Carl Binder’s Six Boxes to determine the root causes of performance problems. In other words, before we select a remedy, we want to ask: what’s the underlying reason for the problem? We know that a good diagnosis helps us […]
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