Possibly, hopefully, you read my previous blog post (Learning and Performance: Get Angry, Make Changes), and you’ve been waiting eagerly since last June for the promised follow-up. Today’s your lucky day! But first, let me ask: did your organization make any progress toward performance-first learning last year? Really, I’d love to know, so please leave […]
Read More
Recently, I read a great Detroit Free Press column by Josh Linkner, a tech entrepreneur and author. He wrote about having a theme for the year rather than resolutions. Josh’s theme for 2019 is learning… how perfect for those of us in this field? Josh breaks down his theme into three learning areas, and each area […]
Read More
During my recent trip to Phuket, Thailand, I noticed how a handful of global brands had penetrated deeply into remote areas of the island. It made me think: What is it about brands that makes people remember their product? Can learning professionals model some of the tactics used by brands to help employees remember important […]
Read More
Three Ways to Streamline Employee Performance Improvement “I’m as mad as hell, and I’m not going to take this anymore!” Remember that iconic catch phrase from the 1976 movie Network? Howard Beale (played by Peter Finch) was commenting on modern American society, but it’s been running through the back of my mind lately — about […]
Read More
Gamification continues to be a growing trend — in a long list of trends — in the learning industry. The thing is, gamification isn’t all that new. Gamification techniques (or more simply gaming techniques) such as countdowns, discovery, points, and levels, have been used for many years to engage learners and transfer knowledge and skills. […]
Read More
Tonight after a long day at work, it’s likely that the last thing you want to do is go home and prepare a fabulous meal. Honestly, after a day of mind-numbing meetings, 150 emails, and your manager leaning on you for that presentation, who has the energy for that? It’s more likely you’ll stop at […]
Read More
Many of us performance consultants use a performance improvement model like Gilbert’s Behavior Engineering Model or Carl Binder’s Six Boxes to determine the root causes of performance problems. In other words, before we select a remedy, we want to ask: what’s the underlying reason for the problem? We know that a good diagnosis helps us […]
Read More
“Insanity: doing the same thing over and over again and expecting different results.” I think most of us are familiar with this Einstein quote and would agree with it. But I think many of us still do exactly that — repeat the same thing over and over even though the results don’t change. I know […]
Read MoreThere’s a balance to maintain when being a good performance consultant and doing what’s right for your client. Whether you work at a large company or a small one, there seems to be a pervasive myth that if there’s a performance problem to solve, having people attend training will fix it. How do you tell […]
Read MoreOne of my favorite things to do on a Sunday morning is to bike the path around the lakes by my house. It gets me outside, is a great workout, and allows me to clear my mind. I’ve taken the same route many times, and I never get tired of it.
Read More