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SAGA/2 Impact Map

Volkswagen of America
Four column impact map with blue header

ILG created this impact map as part of an 18-month project to roll out Volkswagen of America s new warranty software system. The overall project included determining the curriculum architecture as well as course design and development. The curriculum is for field, dealership, and corporate employees.

Four column impact map with blue header
Four column impact map for dealer employees
Four column impact map for corporate employees
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