Dawn Pierce
Whether it’s solving a logic puzzle or working with a client to develop an effective learning solution, Innovative Learning Group Project Manager and Instructional Designer Dawn Pierce enjoys a good challenge.
“Because I interact almost daily with my clients, often across multiple business units or multiple projects within a business unit, I have a unique vantage point to discover commonalities and efficiencies that otherwise may go undetected,” says Dawn. “This provides tremendous input when designing learning and performance solutions aimed at giving clients the results they seek.”
Dawn has nearly 30 years of experience working with a diverse group of global clients in a variety of industries, including agriculture, aviation, automotive, banking, chemical, consumer goods, hospital and healthcare, insurance, information technology, manufacturing, medical technology, and utilities. Additionally, she managed a multi-year project to convert an accredited in-person veterinary technician training program to a self-paced, blended solution with a focus on mobile learning.
She has also led learning and performance support projects on topics that include compliance, physical and cyber security, food safety, good manufacturing practices, human resources, marketing, materials engineering, plant/facility safety, product knowledge, quality, Six Sigma, and systems.
In 2025, Dawn led a compliance project for DTE Energy, earning the team a Gold Brandon Hall Excellence Award in the category of Best Compliance Training. The previous year, in 2024, she managed a safety project for Plastipak,, which resulted in the team receiving a Bronze Brandon Hall Excellence Award in the category of Best Custom Content.
“Working across multiple industries is fascinating and provides endless learning for a life-long learning nerd like me,” she says. “It’s easy to be passionate about developing solutions that will take learners on an adventure — that’s what resonates with me because learning something new should always be exciting and impactful.”
Additionally, Dawn has presented on interactive PDFs at several Association for Talent Development (ATD) events, including the Greater Cincinnati ATD and West Michigan ATD Chapter meetings, the Central Ohio ATD Learning Technology and Design Day Conference, and the Central Indiana ATD Learning Summit.
Dawn joined ILG in 2014 as a media developer, quickly adapting to the company’s business processes and embracing the creativity required for her behind-the-scenes role. Her growing expertise soon led her to take on additional responsibilities as a project coordinator and instructional designer, before ultimately refining her skills to become a project manager.
